It is very important to me that I am clear with you about what my services are and how I offer them. ?The following covers my rates, how to make appointments and what happens if you must cancel or miss an appointment.
Together we make the following agreements between us when you have an Akashic Record Reading or any of the one-on-one services I offer. ?Working with me in a one-on-one scenario, whether it is in a Reading or within the context of a workshop, is guided by these Agreements. ?
If you ever have questions or need clarity, please contact me.
For Readings and all one-on-one work: ?There are no refunds including for?late starts, no-shows, appointments with unused time, or once a session has been received by the client. ?For cancellations with less than 48 hours notice, there are no refunds.
For Digital Products: ?There are no returns on digital products. All sales are final.
Refunds (if applicable) for Classes: ?Unless otherwise stated,?30% of any fee for a class is considered a non-refundable deposit. ?If circumstance prevent beginning in a registered class and notice is received 30 days in advance of the first scheduled class, a refund less the non-refundable deposit is available. ?After the Final Registration Deadline, there will be no refunds for cancellations or no-shows.
Appointment Responsibilities, Agreements & Expectations
When you schedule and pay for an appointment with me, I agree to hold the scheduled time just for you. ? You agree to show up on time, as fully present as possible, and in an environment free of interruptions. ?You also agree to read and understand all the supplemental information I provide prior to your appointment and pay for your scheduled appointment as requested.
When I schedule an appointment with you I am agreeing to be on time, fully present, and provide a space that is conducive to the work we agree to do together. ?I will contact you as you request, record the Reading and provide a link to download the recording in an email after your appointment.
Appointments may be scheduled up to 48 hours in advance.? Once scheduled, payment is due within 24?hours and before your appointment to confirm your appointment time.? If payment is not received within 24?hours of scheduling, your appointment time is cancelled and made available to others.
?You are also responsible for providing correct contact information including phone number or Skype account name.? In the case of an appointment by Skype, you are responsible for sending a contact request to me — my ?Skype account name is cheryltrine.? If I am unable to contact you because of faulty information, you bear the responsible for the appointment as a No-Show or Missed Appointment as described below.
To Schedule An Appointment:
Use the online appointment calendar on my website. ?Under Meet Cheryl, click on ?Schedule Appointment.? ?After you book your appointment, you will receive a confirmation email.? In this email is the date and time of your appointment, instructions for payment, information about how to prepare for your Reading, and links for cancelling or rescheduling.? Please keep this email for your records. ?Payment is made at the time of scheduling your appointment.
Currently my rate is $250 an hour for Akashic Record Reading for one person for Readings offered in English by phone, Skype or in-person. Please see me for rates for other Reading options including Readings for more than one person, for a business, or for Japanese language translation.
Payment is made at the time of scheduling your appointment. ?I accept most major credit cards, and Paypal. ?With established clients and prior approval, I accept checks.? Returned check fee is $50.
An Akashic Record Reading is usually one hour long and no less than 30 minutes. ?When you schedule you may choose any length you desire between 30 and 120 minutes.? The minimum appointment length for an in-person Reading is 60 minutes.
To reschedule your appointment, please either use the link provided in the email you received when you scheduled or send email to me.? Rescheduling requests are accepted up to 48 hours before your appointment time.
If you need to cancel your appointment, please do so as soon as you know and at least 48 hours in advance by either email or by using the link in the email you received when you scheduled.? There are no refunds for appointments cancelled with less than 48 hours notice.
If you know you will be more than 5 minutes late to your appointment, please let me know as soon as you can. Please remember a late start shortens the time we have together but does not relieve you of the responsibility for full payment of the time you have scheduled.? Also know that if I cannot connect with you, I will try again in five minutes.? Unable to connect a second time the appointment is considered missed as a no-show — see below.
No Shows & Missed Appointments
For phone and Skype appointments, if you are not available when I call, I will try again in five minutes.? Unable to connect a second time, the appointment is considered missed as a no-show.? There are no refunds for no-shows or missed appointments.
Phone & Skype Calls
I will call you for your appointment using the contact information you provide at the time of scheduling your appointment.? For clients in the US and Canada, the call is free.? For International clients, there may be an additional fee as described below.
1.? Clients in the US and Canada:? The call is free to you whether you provide a mobile/cell number, a landline number, or a Skype account.
2. ?International Clients:? If we use Skype and contact each other computer to computer, there is no charge for the call to either of us.? If you reside in one of the countries on the following list?and provide me with a landline phone number, there will be no charge for the phone call.? Absent a Skype account or a landline phone number in a listed country, there is an additional international calling fee of $15 per hour. ?You may also arrange to call me at your expense. ?To enquire into setting up a free Skype account, please visit Skype’s website at www.skype.com.
The following list of countries is subject to change without notice and is based on the countries available through a worldwide Skype subscription.
Landline and Mobile calls to?Canada,?China,?Guam,?Hong Kong,?Puerto Rico,?Singapore, Thailand,?United States.
Landline calls only to?Andorra,?Argentina,?Australia,?Austria,?Belgium,?Brazil,?Brunei,?Bulgaria,?Chile,?Colombia,?Costa Rica,?Croatia,?Czech Republic,?Denmark,?Estonia,?Finland,?France,?Germany,?Greece,?Guadeloupe,?Hungary,?Iceland,?Indonesia (Jakarta),?Ireland,?Israel,?Italy,?Japan,?Korea,?Latvia,?Lithuania,?Luxembourg,?Malaysia,?Malta,?Mexico (limited to Mexico City, Guadalajara, Monterrey),?Morocco,?Netherlands,?New Zealand,?Norway,?Panama,?Paraguay,?Peru,?Poland,?Portugal,?Romania,?Russia (Moscow, St. Petersburg),?Slovakia,?Slovenia,?South Africa,?Spain,?Sweden,?Switzerland,?Taiwan,?Turkey,?United Kingdom,?Venezuela
Appointment Recording Service
As part of the service I offer, I will record your Reading as an MP3 audio file.? After your Reading, I will email you a link to download this file to your computer.? I endeavor to make this recording as clear as humanly and electronically possible. Occasionally, things happen beyond my control including a faulty or a failed recording.?I truly appreciate your understanding when the unexpected happens.