Client Information

/Client Information
Client Information2018-01-09T21:01:33+00:00

Client Information Page

Welcome! I am a Spiritual Guide working with the Akashic Records. To make the most of our time together, I want you to know the following about my work:

The Akashic Records are the energetic record of your soul’s journey through the space and time of the universe. In a reading, I connect with the origin point of your soul using a conscious process in which I remain fully present. The reading proceeds from your questions and the issues you raise.  I will convey all the information and energy that I receive on your behalf to you, holding nothing back. I only open your Akashic Record with your permission and only when you ask. The intent of the Akashic Records is to always respond in accord with and in support of your highest expression.

During the reading I may be guided to incorporate Reiki, energetic healing, Shamanic vision and journey, plant spirit medicine and gemstone therapy with the healing energies available from the Records and will only do so with your conscious agreement.

An Akashic Record reading responds to the depth of your intent even if you do not verbally express it. Your willingness to be open and accept responsibility for your life allows the reading to respond at the deepest levels possible.

Good to Know About Your Reading

1. Use Your Common Sense:

In an Akashic Record reading, the most important thing for you to do is use your common sense. A reading is not about me telling you what to do in your life. The reading is about you receiving from the deep knowing of your soul the information and energy you need to make your own life decisions based on what you know to be true about yourself. If something doesn’t make sense, please ask for clarification. If it still doesn’t make sense or it seems like something you don’t agree with, know that it may make sense in the future or it is possible that the lack of clarity may be exactly what you need to help you find your best path.

2. Our Work Together is Spiritual:

I am neither a licensed counselor nor a physician. I provide my work in support of your spiritual development. Nothing that is said in a reading should be taken as a reason or excuse to avoid appropriate medical or psychological treatment.  Because I see Akashic Record work as spiritual in nature, a Reading is a supplement or an addition to whatever treatment you are currently receiving or may seek in the future.

3. Commitment to Confidentiality:

I will not disclose the content of your Reading to anyone (unless required by law). I will also not even admit to a third party that you have had an appointment with me. If you disclose the content of your reading to a third party, you are responsible for any effects this disclosure may have. I am not responsible for your disclosure.

Agreements & Administrative Details

Terms of Service

It is very important to me that I am clear with you about what my services are and how I offer them. The following covers my rates, how to make appointments and what happens if you must cancel or miss an appointment.

Together we make the following agreements between us when you have an Akashic Record Reading or any of the one-on-one services I offer. Working with me in a one-on-one scenario, whether it is in a Reading or within the context of a workshop, is guided by these Agreements. 

If you ever have questions or need clarity, please contact me.

Refund Policy

For Readings and all one-on-one work: There are no refunds including for late starts, no-shows, appointments with unused time, or once a session has been received by the client. For cancellations with less than 48 hours notice, there are no refunds.

For Digital Products: There are no returns on digital products. All sales are final.

Refunds (if applicable) for Classes: Unless otherwise stated, 30% of any fee for a class is considered a non-refundable deposit. If circumstance prevent beginning in a registered class and notice is received 30 days in advance of the first scheduled class, a refund less the non-refundable deposit is available. After the Final Registration Deadline, there will be no refunds for cancellations or no-shows.

Appointment Responsibilities, Agreements & Expectations

When you schedule and pay for an appointment with me, I agree to hold the scheduled time just for you.  You agree to show up on time, as fully present as possible, and in an environment free of interruptions. You also agree to read and understand all the supplemental information I provide prior to your appointment and pay for your scheduled appointment as requested.

When I schedule an appointment with you I am agreeing to be on time, fully present, and provide a space that is conducive to the work we agree to do together. I will contact you as you request, record the Reading and provide a link to download the recording in an email after your appointment.

Appointments may be scheduled up to 48 hours in advance.  Payment is due upon booking.

You are also responsible for providing correct contact information including email address and phone number.  To connect for your session, we will use  In your confirmation email are directions on how to connect either by your phone or via the Internet on your computer, tablet or smartphone.   In the case of an appointment by Skype, you are responsible for sending a contact request to me — my Skype account name is cheryltrine. If I am unable to contact you because of faulty information, you bear the responsible for the appointment as a No-Show or Missed Appointment as described below.

To Schedule An Appointment:

 At the top of every page ia BOOK NOW button which takes you to my online appointment calendar.  After you book your appointment, you will receive a confirmation email. In this email is the date and time of your appointment,  information about how to prepare for your Reading, links for cancelling or rescheduling, and a link to connect via for your appointment. Please keep this email for your records. Payment is made at the time of scheduling your appointment.


Currently my rate is $250 an hour for Akashic Record Reading for one person for Readings offered in English. Please see me for rates for other Reading options including Readings for more than one person, for a business, or for Japanese language translation.


Payment is made at the time of scheduling your appointment. I accept most major credit cards, and Paypal. With established clients and prior approval, I accept checks. Returned check fee is $50.

 Appointment Length

An Akashic Record Reading is usually one hour long and no less than 30 minutes. When you schedule you may choose any length you desire between 30 and 120 minutes. The minimum appointment length for an in-person Reading is 60 minutes.

Rescheduling Appointments

To reschedule your appointment, please either use the link provided in the confirmation email or send email to me. Rescheduling requests are accepted up to 48 hours before your appointment time.


If you need to cancel your appointment, please do so as soon as you know and at least 48 hours in advance by either email or by using the link in the email you received when you scheduled. There are no refunds for appointments cancelled with less than 48 hours notice.

Late Starts

If you know you will be more than 5 minutes late to your appointment, please let me know as soon as you can. Please remember a late start shortens the time we have together but does not relieve you of the responsibility for full payment of the time you have scheduled. Also know that if I cannot connect with you, I will try again in five minutes. Unable to connect a second time the appointment is considered missed as a no-show — see below.

No Shows & Missed Appointments

For any appointments, I will wait up until 10 minutes for you to connect.  If you do not connect within 10 minutes, the appointment is considered missed as a no-show. There are no refunds for no-shows or missed appointments.